Services

Our Services

Presale

Pre-sales services

Consulting:

Explain all parts of the machine in a simple manner and explain all uses, different types and machine selection based on the needs of the customer

Feasibility study:

1. To clarify the requirements of the general market in the field of work and other fields.
2. Help the customer in the direction of sales and marketing.
3. Publishing the client's products in the company's exhibitions.

Preview:

Product testing and pre-purchase sampling to ensure that the machine's performance is matched to the expected work with precision, speed, and high quality, while presenting successful experiences to previous customers in different fields.

Simplex After Selling Services

After Selling Service

Training:

The training includes (theoretical and practical) the drawing program (Artcam 2D, 3D) and Aspire program in the case of (3D - 4D) and if there is a lathe is training on the operation of the program (DSP-MACH3).

Warranty:

Machine warranty for one year starting from the date of receipt.

Free maintenance:

Emergency maintenance of machines within 24 hours.
Periodic maintenance of the machines during the warranty period.

Development and modernization of the machine

Technical support:

Providing technical services to assist customers in technologies and techniques that are difficult to solve.

Spare parts:

We are committed to providing original spare parts throughout the warranty period free of charge and thereafter at cost.

Supply and installation:

Beat the client's premises as soon as possible. Art shows

Shipping & Export:

Machines can be exported outside the Arab Republic of Egypt.

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